No Refund, No Return, No Exchange Policy

At Spirit Weft, we strive to provide our customers with the highest quality hair products and exceptional service. In order to maintain the integrity of our business and ensure customer satisfaction, we have implemented a strict "No Refund, No Return, No Exchange" policy. Please carefully read and understand the following terms and conditions before making a purchase:

1. All Sales Are Final: Once a purchase is made, it is considered final and non-refundable. We do not offer refunds under any circumstances. This policy applies to all products, including hair extensions, wigs, hair care products, and accessories.
2. No Returns or Exchanges: We do not accept returns or exchanges for any products. This policy is in place to uphold the hygienic standards of our hair products. Once a product has been sold and delivered, we cannot accept it back due to the risk of contamination, tampering, or alteration.
3. Product Quality Assurance: We take great care to ensure the quality of our hair products. Prior to shipping, each item undergoes a thorough quality inspection to ensure it meets our standards. However, if you receive a damaged or defective item, please contact our customer service within 48 hours of delivery with photographic evidence, and we will assess the situation on a case-by-case basis.
4. Incorrect Orders: If you receive an incorrect order, please notify our customer service within 48 hours of delivery. We will investigate the matter and take appropriate action to rectify the situation.
5. Color and Texture Variations: Please note that the colors and textures of our hair products may vary slightly due to natural variations and the settings of your electronic devices. We make every effort to display our products accurately on our website, but we cannot guarantee an exact match.
6. Customer Responsibility: It is the customer's responsibility to carefully select and order the desired products. We recommend reviewing product descriptions, specifications, and customer reviews before making a purchase to ensure compatibility and suitability.
7. Shipping and Handling: Shipping and handling fees are non-refundable. If a package is returned to us due to an incorrect address provided by the customer, incomplete delivery information, or failure to collect the package from the carrier, the customer will be responsible for any additional shipping charges incurred for reshipment.

By proceeding with a purchase from Spirit Weft, you acknowledge and agree to abide by this "No Refund, No Return, No Exchange" policy. If you have any questions or concerns regarding our policy, please contact our customer service before making a purchase.

Please note that this policy is provided as a general guideline and may be subject to change without prior notice.